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Privacy Policy — MAR Closet

At MAR Closet, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you visit our website or place an order with us.

By using marclosets.com or contacting us via WhatsApp/phone to place an order, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you browse our website, place an order, or contact us, we may collect the following information:

Personal details: Full name, phone number, delivery address, city
Order details: Products purchased, size, quantity, order history
Payment information: Payment method selected (Cash on Delivery, Bank Transfer, or JazzCash). We do not store your bank account, card, or JazzCash account details on our website — payments made via bank transfer or JazzCash are handled directly through your bank/wallet, and confirmation (e.g., screenshot) is shared with us only for order verification.
Communication data: Messages, order inquiries, and photos/videos you share with us via WhatsApp for order confirmation, complaints, or returns
Technical data: IP address, browser type, device information, and pages visited, collected automatically through cookies and website analytics

2. How We Use Your Information

We use the information collected to:

Process, confirm, and dispatch your orders
Communicate with you regarding order status, delivery, or any issues
Handle returns, exchanges, and refund requests
Improve our website, products, and overall shopping experience
Send updates about new arrivals, offers, or promotions (only if you’ve opted in via WhatsApp or newsletter — you can opt out anytime)
Maintain records for accounting and legal purposes

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

3. Sharing of Information

Your information is shared only where necessary to fulfill your order:

Courier/delivery partners — to deliver your order to your address
Payment processors (bank/JazzCash, where applicable) — to verify and process payments
We may also disclose information if required by law or to protect our legal rights.

4. Cookies

Our website may use cookies to:

Keep items in your cart as you browse
Remember your preferences for a smoother shopping experience
Understand how visitors use our site, so we can improve it

You can choose to disable cookies through your browser settings, though some features of the website may not work as intended without them.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of online transmission or storage is 100% secure, and we encourage customers to share sensitive information (like payment confirmations) only through our official WhatsApp number: 0324-1253956.

6. Your Rights

You have the right to:

Ask us what personal information we hold about you
Request correction of inaccurate information
Request deletion of your data, subject to any legal/accounting record-keeping requirements
Opt out of promotional messages at any time by simply telling us via WhatsApp

7. Children's Privacy

Our website and products are intended for general audiences. We do not knowingly collect personal information from children under 13 years of age.

8. Changes to This Policy

MAR Closet may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. Any updates will be posted on this page with a revised date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us:

MAR Closet: WhatsApp/Phone: 0324-1253956

Last updated: August 2026

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Privacy Policy — MAR Closet

1. Information We Collect

2. How We Use Your Information

3. Sharing of Information

4. Cookies

5. Data Security

6. Your Rights

7. Children's Privacy

8. Changes to This Policy

9. Contact Us

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